The provider of this website and the services offered is Wairua Begleitung, Tao Wairua, Keurenplein 41, Box D5155, 1069 CD Amsterdam, The Netherlands, email: kontakt@wairua-begleitung.com, Chamber of Commerce number: 75481294, VAT identification number: NL002471912B09. The business and the website are based in the Netherlands. These General Terms and Conditions apply to all orders placed through this website. The services offered consist of individually prepared written spiritual guidance, in particular card readings, spirit animal analyses and universal prayers, which are personally prepared on the basis of the information provided and delivered digitally by email. The content is intended exclusively for personal reflection and spiritual inspiration and does not replace medical, psychotherapeutic, legal, financial or any other professional advice. No specific results, effects, healing, developments or successes are guaranteed; customers make decisions on their own responsibility.

The services available for order in the shop constitute binding offers. The contract is concluded upon receipt of the order confirmation by email. The language of the contract is German unless otherwise stated. Before the order is completed, all prices are displayed in euros as total prices, including any applicable statutory VAT; no shipping costs apply to digital delivery. Preparation begins once full payment and all required information have been received and, where preparation is to begin before the expiry of a statutory withdrawal period, once express consent has been given to the immediate commencement of the personal preparation. Delivery is generally made by email within 2 to 3 days. Customers are responsible for providing a correct email address capable of receiving messages and for checking their spam folder.

Right of withdrawal: Consumers have a right of withdrawal, return or refund only insofar as this is required under applicable mandatory consumer law. No voluntary right of cancellation, exchange, return or refund is offered. This applies in particular to customers residing in countries whose laws do not provide for a statutory right of withdrawal or return in online commerce. Where a statutory right of withdrawal exists, it may be exercised before the personal preparation begins by emailing kontakt@wairua-begleitung.com or by using the electronic withdrawal function provided on the website. As the services are individually prepared on the basis of personal information and delivered digitally by email, withdrawal after the commencement of the personal preparation or after the preparation and dispatch of the completed work is excluded insofar as this is legally permissible and the customer has expressly requested the immediate commencement of preparation during the ordering process and confirmed the possible loss of the right of withdrawal. Statutory claims in the event of a defective service or a service that does not conform to the contract remain unaffected.

Privacy Policy: The controller responsible for the processing of personal data is Wairua Begleitung, Tao Wairua, Keurenplein 41, Box D5155, 1069 CD Amsterdam, The Netherlands, email: kontakt@wairua-begleitung.com. The data processed includes, in particular, names, email addresses, billing and payment data, order data, message content, technical access data and information provided voluntarily, insofar as this is necessary for the operation of the website, enquiries, the conclusion of contracts, preparation, delivery, payment processing, compliance with legal obligations, legitimate interests or consent that has been granted. AI-assisted systems and service providers in the areas of hosting, email, online shops, payments, IT, tax and legal services may also be used for preparation, processing, structuring, quality assurance, translation, technical administration and communication. In this context, customer data, inputs and drafts may also be processed outside the EU or the EEA; this takes place only where the statutory requirements are met, in particular on the basis of appropriate safeguards such as adequacy decisions, standard contractual clauses or express consent. No decision producing legal effects is made solely by automated means. The legal bases are, in particular, Article 6(1)(b), (c), (f) and (a) GDPR and, in the case of particularly sensitive information provided voluntarily, where applicable, Article 9(2)(a) GDPR. Data is stored only for as long as necessary for the contract, statutory retention obligations or legal claims; business records are generally retained for at least seven years. Data subjects have the rights of access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent that has been granted and the right to lodge a complaint with the Autoriteit Persoonsgegevens. The website uses necessary cookies; analytics, marketing or external-media cookies are used only with consent and may be adjusted or withdrawn through the cookie settings.

Dutch law applies insofar as mandatory consumer protection provisions of the country of the consumer’s habitual residence do not take precedence. Version dated: 10 July 2026.